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Grammar Lessons

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Chicago · NW Indiana · West Michigan

Tourism School

English for Hospitality, Travel & Local Industry

Practical English for the tourism and hospitality workforce — rooted in the real destinations, venues, and guest experiences of Chicago, Northwest Indiana, and West Michigan.

Long Beach, Indiana

A lakefront gem on the southern shore of Lake Michigan — one of our home regions

Long Beach Indiana shoreline on Lake Michigan
Indiana Dunes National Park sandy beach pathway
Lake Michigan beach boardwalk in summer
Lake Michigan dunes at sunset golden hour
Unit 1Beginner

Welcome Language & First Impressions

  • Greeting guests at hotels, B&Bs, and lakefront resorts
  • Polite check-in and check-out phrases
  • Giving directions on the Chicago Riverwalk or Indiana Dunes
  • Pronunciation: Chicago street names (Wacker, Dearborn, Wabash)
Chicago / NW Indiana / W. Michigan
Unit 2Beginner

Food & Beverage English

  • Menu vocabulary: deep-dish, craft beer, farm-to-table
  • Taking and confirming orders professionally
  • Describing local specialties: Valparaiso popcorn, Michigan wine country
  • Handling dietary restrictions and allergies
Chicago / NW Indiana / W. Michigan
Unit 3Intermediate

Attractions & Tour Guide English

  • Narrating history: Chicago Architecture Foundation tours
  • Describing natural landmarks: Indiana Dunes National Park, Sleeping Bear Dunes
  • Transition phrases for walking tours
  • Answering guest questions confidently
Chicago / NW Indiana / W. Michigan
Unit 4Intermediate

Transportation & Wayfinding

  • CTA, Metra, and South Shore Line vocabulary
  • Airport English: O'Hare and Midway
  • Giving multi-step directions in urban and rural settings
  • Reading and explaining transit maps
Chicago / NW Indiana / W. Michigan
Unit 5Intermediate

Customer Service & Conflict Resolution

  • De-escalation language for complaints
  • Apologizing and offering solutions professionally
  • Writing professional email responses to guest reviews
  • Role-play: handling overbooking at a Michigan lakeshore inn
Chicago / NW Indiana / W. Michigan
Unit 6Advanced

Events, Conventions & Business Travel

  • McCormick Place and Navy Pier event vocabulary
  • Coordinating group bookings and conference logistics
  • Formal written communication: proposals and itineraries
  • Networking English for hospitality professionals
Chicago
Unit 7Intermediate

Outdoor & Eco-Tourism English

  • Vocabulary for hiking, kayaking, and beach activities
  • Safety briefings and liability language
  • Describing seasonal attractions: fall color tours, ice fishing
  • Eco-tourism ethics and sustainability vocabulary
NW Indiana / W. Michigan
Unit 8Advanced

Cultural Competency & Inclusive Language

  • Serving guests from diverse linguistic backgrounds
  • Avoiding assumptions: inclusive hospitality phrases
  • Chicago's multicultural neighborhoods as classroom context
  • Writing accessible tourism content
Chicago / NW Indiana / W. Michigan
Unit 9Advanced

Social Media & Digital Tourism English

  • Writing compelling captions for tourism Instagram accounts
  • Responding to TripAdvisor and Google reviews
  • SEO vocabulary for local tourism websites
  • Crafting destination stories for regional travel blogs
Chicago / NW Indiana / W. Michigan
Video Lesson

Fixed Supply

An introductory concept video for Tourism School — exploring economic principles that shape the hospitality and travel industry.

Interactive Quiz

Bicycle Safety Quiz

Test your English vocabulary and comprehension with this interactive EdCafe quiz — great practice for tourism and outdoor recreation contexts.

Open full screen →

"Every guest interaction is a language lesson. Every destination is a classroom."

— Grammar College Tourism School
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